Shipping Policy

Do you ship to my country?

During checkout, you will see a list of countries we can ship to. If the country of your shipping address is not included in the list, it means we cannot ship to this country due to slow shipping times, expensive prices or customs issues.

Is it free shipping for all countries?

It is free shipping for most countries. But for some countries with relatively underdeveloped logistics, we will charge $5~15 for shipping. Please check the shipping costs on the checkout page.

How long will it take to get my order?

We ship via UPS/DHL/USPS, Yunexpress or other couriers. Usually it might take up to 5~9 days to arrive.

The following table shows the delivery country range and shipping fee：

Countries/Regions	Shipping Fee	Estimated Shipping Time
Angola, Djibouti, Ghana, Kenya, Nigeria, Rwanda, Tanzania, Uganda, Brunei, Cambodia, China, Macao (China), Hong Kong (China), Indonesia, Israel, Japan, Kazakhstan, Laos, Lebanon, Macao, Malaysia, Nepal, Pakistan, Philippines, Saudi Arabia, Singapore, South Korea, Thailand, United Arab Emirates, Vietnam, Åland Islands, Austria, Belarus, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom (UK), Canada, Mexico, United States (US), Australia, French Polynesia, New Zealand, Brazil, Colombia, Chile	FREE SHIPPING	5-7 Days
Algeria, Benin, Burundi, Egypt, Guinea-Bissau, Madagascar, Malawi, Mali, Mauritania, Morocco, Namibia, Seychelles, South Africa, Sudan, Togo, Zambia, Zimbabwe, Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Mongolia , Cyprus, Georgia, Kuwait, Kyrgyzstan, Maldives, Myanmar, Oman, Qatar, Sri Lanka, Uzbekistan, Åland Islands, Albania, Iceland, Malta, Monaco, Montenegro, North Macedonia, San Marino, Serbia, Svalbard and Jan Mayen, Vatican, Greenland, Guadeloupe, Panama, Puerto Rico, Saint Pierre and Miquelon, Fiji, Kiribati, Marshall Islands, New Caledonia, Papua New Guinea, French Guiana, Peru, Taiwan, Chad, Equatorial Guinea, Eritrea, Eswatini, Gabon, Gambia, Guinea, Lesotho, Liberia, Mauritius, Mozambique, Niger, Senegal, Tunisia, Jordan, Bosnia and Herzegovina, Aruba, Bermuda, Costa Rica, El Salvador, Martinique, Nicaragua, Turks and Caicos Islands, Guam, Micronesia, Niue, Norfolk Island, Northern Mariana Islands, Samoa, Tonga, Tuvalu, Vanuatu, Argentina, Paraguay, Suriname, Uruguay, India, Angola, Comoros, Saint Helena, Timor-Leste, Gibraltar, Isle of Man, Bahamas, Belize, Dominica, Grenada, Honduras, Montserrat, Saint Lucia, Solomon Islands, Bolivia, Ecuador	5-15 USD (calculated based on the detailed address)	7-9 Days
Other countries	Not in delivery range	/

What’s the Taxes/Duties policy?

We ship it to the vast majority of countries, including EU countries, which are duty-free. If there are taxes and fees in the mail, you can contact us to compensate for the taxes and fees.

Hong long does order processing take?

For items currently in stock, we strive to process orders within 1~2 business days. It is noteworthy that certain orders may experience delays due to order processing or other unforeseen circumstances.

How can I check my order status?

Once your order has been shipped, we will notify you via email with tracking information for your package! You can click the Track button to view the delivery status. Or you can check your order on this page: https://bornforfps.com/parcel-panel/

Can I change my shipping address/method?

Once an order has been submitted to our fulfillment agency, we are unable to modify the shipping address or shipping method. In the event that your package cannot be successfully delivered, it will be returned to our warehouse, and a refund will be issued to your account.

Will I be charged for customs duty?

For international orders outside of the United States, please note that we have no control over customs policies in different countries. Consequently, we cannot account for any taxes or import duties imposed. Our product prices do not include VAT or import taxes specific to your country. If you have any further questions regarding declared values or customs fees, please feel free to contact us at office@ragnok.net, Thank you!